Immediate Stabilization Protocol
Immediate board-up, tarping, and security measures protect the structure from secondary damage. Environmental controls are established to prevent soot and smoke migration into unaffected areas.
Documentation & Reporting Process
Detailed damage assessments categorize affected materials by type and severity. Photo documentation, air quality readings, and cleaning verification records support the insurance claim process.
Insurance-Compliant Recovery Workflow
Recovery scope follows IICRC S500 and S520 protocols. Structural cleaning, content pack-out, and reconstruction planning proceed in coordinated phases with carrier approval at each stage.
Large-Loss Capability
Multi-story and multi-tenant fire losses require coordinated abatement, cleaning, and reconstruction efforts. Continental provides dedicated project management for complex commercial fire recovery operations.
Frequently Asked Questions
Scope development follows IICRC S500 standards. All drying goals, equipment placement, and timeline projections are documented and communicated to stakeholders including carriers and TPAs throughout the mitigation lifecycle.
Can you handle multi-tenant fire losses?
Yes. We coordinate unit-by-unit assessments, cleaning protocols, and reconstruction timelines for multi-tenant commercial properties.
How is smoke odor addressed?
Thermal fogging, hydroxyl generation, and ozone treatments are deployed based on material type and contamination severity.
What about content recovery?
Content inventory, pack-out, cleaning, and storage services are available with documented chain-of-custody protocols.