SERVICE PROTOCOL

Storm Response

Rapid mobilization for wind, hail, and storm damage across commercial portfolios. Pre-positioned resources enable immediate response to catastrophic weather events.

Immediate Stabilization Protocol

Emergency tarping, board-up, and water extraction begin immediately upon site access. Crews secure the building envelope to prevent ongoing water intrusion and interior damage.

Documentation & Reporting Process

Storm damage assessments document exterior envelope damage, interior water intrusion patterns, and structural concerns. Drone and ground-level photography supplement written scope documentation.

Insurance-Compliant Recovery Workflow

CAT response protocols include pre-event staging, rapid deployment checklists, and multi-site coordination frameworks. All work follows carrier-specific documentation requirements.

Large-Loss Capability

Portfolio-wide storm events require simultaneous deployment to multiple properties. Continental maintains crew depth and equipment reserves for regional catastrophe response operations.

Frequently Asked Questions

Scope development follows IICRC S500 standards. All drying goals, equipment placement, and timeline projections are documented and communicated to stakeholders including carriers and TPAs throughout the mitigation lifecycle.

Yes. We establish pre-event response agreements with portfolio owners and property managers for priority dispatch during catastrophe events.

Continental maintains crew and equipment depth for simultaneous multi-site storm response across the DC Metro region.

Each site receives individual scope documentation, photography, and daily progress reporting aligned with carrier requirements.

Additional Service Divisions